Repair Status Tracker
Enter your tracking ID to see the live status of your device.
Track Your Device
Enter the tracking ID from your receipt to get a live status update on your repair.
Your tracking ID is printed on your receipt or sent via SMS/WhatsApp at intake. Contact +256 703 733 504 if you've lost it.
Repair Status Guide
Pending
Awaiting technician
In Progress
Being repaired now
Awaiting Parts
Parts ordered
Ready
Collect your device
Delivered
Repair complete
Need immediate assistance with your repair?